Shipping Policy

Effective Date: June 2024

At Mooz Impact, we currently offer shipping to European countries only. Customers located in the United States, Mexico, and Canada can purchase our products directly through Amazon.

1. Regions We Ship To
We ship to all countries within Europe. For customers in the United States, Mexico, and Canada, please order through our Amazon store by following this link.

2. Shipping Costs
Shipping costs for European orders are calculated based on the destination and weight of your order. The shipping cost will be displayed at checkout before you complete your purchase.

3. Delivery Times

• Europe: Standard delivery takes between 3-7 business days, depending on your location.

Please note that delivery times may vary during peak seasons or due to external factors such as customs or local postal service delays.

4. Tracking Information
Once your order is dispatched, you will receive an email with tracking information to monitor your delivery status.

5. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at hello@moozimpact.com. We will work closely with our shipping partners to resolve any issues and ensure a satisfactory outcome.

6. Amazon Orders (United States, Mexico, and Canada)
Customers in the United States, Mexico, and Canada are directed to purchase MoozBook via Amazon. For shipping and delivery information regarding Amazon orders, please refer to the shipping policy on Amazon’s website.

7. Contact Us
For any questions or concerns regarding shipping, please reach out to us at hello@moozimpact.com.